Ez7 Terms and Conditions – Please Read Carefully Before Use

1 Introduction & General Information

Ez7 (hereinafter referred to as the "Platform", "we", or "ez7") is an online gaming and betting service provider built specifically for users in Bangladesh. These Terms and Conditions apply to all services offered by ez7, including Sports Betting, slots, Live Casino, bingo, and other gaming services.

These Terms and Conditions have been drafted in accordance with international gaming laws and responsible gaming principles. Compliance with ez7's Terms and Conditions is mandatory for all users. These terms constitute a legally binding agreement between the user and ez7.

2 Eligibility & Registration Requirements

To open an account with ez7, the following conditions must be met. These conditions form an integral part of the ez7 Terms and Conditions:

• You must be at least 18 years of age
• A valid national ID or passport is required
• A valid mobile number and email address are required
• All information provided in the registration form must be accurate and truthful
• A single individual may not hold more than one account
• Creating an account using a VPN or proxy is prohibited

Ez7 reserves the right to verify the information provided at registration. A national ID, birth certificate, or bank statement may be requested for verification purposes. If any information is found to be false or incomplete, the account may be suspended or terminated.

3 Account Management

You are solely responsible for the security of your account. Keep your password confidential and do not allow third parties to access your account. If you suspect any unauthorised access, contact ez7 support immediately.

• Keep your account information up to date
• Report any suspicious activity immediately
• Transferring your account to another person is strictly prohibited
• The use of bots or automated software is strictly prohibited
• Withdrawal access will be limited until KYC verification is completed

Ez7 may request account verification at any time. Required documents must be submitted within 72 hours of the request. Failure to do so within the specified timeframe may result in temporary account suspension.

4 Deposit & Payment Policy

Ez7 accepts deposits via popular payment methods in Bangladesh such as Mobile Banking, Nagad, and Rocket. All deposits are accepted in Bangladesh Taka (BDT).

• Minimum deposit amount: BDT 300
• Maximum single deposit: BDT 50,000
• Deposits are generally credited to your account instantly
• No payment processing fees are charged
• Only payment methods registered in your own name may be used
• Third-party payments are not accepted

5 Withdrawal Policy

To withdraw from ez7, your account must be fully verified (KYC). Withdrawals from verified accounts are typically processed within 24 hours.

• Minimum withdrawal amount: BDT 500
• Maximum daily withdrawal: BDT 100,000
• Withdrawals will only be processed to the same method used for the deposit
• Wagering must be completed before withdrawing a bonus balance
• Urgent withdrawal requests may require additional verification
• If a withdrawal fails, please try again within 3 business days

In cases of suspected fraudulent activity, ez7 reserves the right to place a hold on withdrawal requests. Additional documentation may be required, and processing may take up to 7 business days.

6 Bonus & Promotion Terms

Ez7 regularly offers a variety of bonuses and promotions. Each bonus offer comes with specific terms and conditions, which are detailed on the promotions page. It is important to read the relevant terms carefully before claiming any bonus.

• The welcome bonus applies to the first deposit only
• Bonus balances typically carry a wagering requirement of 30x–40x
• Wagering must be completed before withdrawing bonus winnings
• If bonus abuse is detected, the bonus and any associated winnings will be voided
• Multiple bonuses cannot be claimed simultaneously unless explicitly stated otherwise
• Bonus offers have a set expiry date; expired bonuses are automatically cancelled

7 Gaming Rules

All games on ez7 are RNG (Random Number Generator) certified and fair. There is no possibility of altering or manipulating game outcomes. Each game has its own rules, which are clearly stated within the game interface.

• All game outcomes are completely independent and unbiased
• Deposits are refunded for games cancelled due to a technical error
• If your internet connection drops during a game, the game will be saved automatically
• Use of auto-bet or game manipulation software is prohibited
• The dealer's decision in live games is considered final

8 Responsible Gaming Policy

Ez7 is firmly committed to responsible gaming. The belief that gaming is for entertainment is at the heart of everything we do. We provide users with a range of tools to help them manage their gaming habits.

• Set deposit limits at any time
• Self-exclusion available from 7 days up to 5 years
• Cooling-Off Period (24 hours to 6 weeks)
• Keep reality check notifications enabled
• Gaming history can be viewed at any time

If you notice signs of gaming addiction, please Responsible Gaming Page Visit us or contact our support team.

9 Privacy & Data Protection

Protecting your personal data is ez7's top priority. We only collect information necessary to provide our services, and it is stored with the highest level of security. For more details, please see our Privacy Policy Read.

• Data is used solely for service improvement and KYC verification
• Information is not shared with third parties unless required by law
• Users may request deletion of their data at any time
• A separate cookie notice is available on the website

10 Account Termination & Suspension

Ez7 reserves the right to suspend or permanently close an account for any of the following reasons:

• Registration with false information
• Abuse of the bonus or promotion system
• Operating Multiple Accounts
• Money laundering or suspicious financial activity
• Attempting to hack, crack, or manipulate the system
• KYC verification rejection or submission of false documents

11 Dispute Resolution Process

For any dispute or complaint, please contact the ez7 support team in the first instance. We conduct an initial review of all complaints within 48 hours and aim to provide a final resolution within 7 business days.

• A detailed written description of the dispute must be submitted
• Attaching relevant screenshots or supporting evidence will help speed up the process
• You may request an escalation if you are dissatisfied with the support team's decision
• Third-party mediation is also available
• Ez7's own policies shall be considered final in the resolution of all disputes

In disputes relating to game outcomes, server logs will serve as the final reference. If a technical error or system fault causes winnings to appear higher than the correct amount, ez7 reserves the right to correct the discrepancy.

12 Terms & Conditions Updates

Ez7 reserves the right to update or modify these Terms and Conditions at any time. For significant changes, advance notice will be sent to your registered email or via platform notifications.

• Continued use of the platform after any changes will be considered acceptance of the updated terms
• For significant changes, at least 7 days' notice will be provided
• If you do not agree to the updated terms, you may request account closure
• The date of the most recent update will always be displayed at the top of the page

If any part of these Terms and Conditions is found to be legally unenforceable, the remaining provisions will continue to be fully effective. These Terms and Conditions are written in English and the English version shall be considered the definitive version.