Privacy Protection

Ez7 Privacy Policy – How Your Data Is Kept Secure

Protecting your personal data at ez7 is our highest responsibility. In this privacy policy, we clearly explain what data is collected, how it is used, and how it is kept secure. Transparency and trust are the foundation of our platform.

Last Updated: January 2026
SSL 256-bit encryption
Language: Bengali
Applicable: Bangladesh
Our commitment
  • Your data is never sold
  • Data secured with SSL encryption
  • Only essential data is collected
  • Not shared with third parties
  • Delete your data at any time
  • Freedom to manage your cookies
Core security features

Ez7's 6 commitments to protecting your privacy

The ez7 privacy policy is not just words on paper — it is actively enforced across every system.

End-to-end encryption

All your personal and financial data is transmitted and stored using SSL 256-bit encryption, making it virtually impossible for hackers to breach.

No data sales

Ez7 never sells your personal information to third parties. In accordance with our privacy policy, data is used solely for service improvement and verification purposes.

User controls

You can view, update, or request deletion of your data at any time. You have full control over your information.

Cookie transparency

We are fully transparent about which cookies we use and why. All users have the option to disable non-essential cookies.

Secure data storage

All data is stored on internationally certified secure servers. Regular security audits and penetration testing are conducted to ensure ongoing protection.

Marketing opt-out

If you no longer wish to receive promotional emails or notifications, you can unsubscribe at any time. We respect your preferences.

Important notice

By continuing to use the ez7 platform, you are considered to have read and accepted this privacy policy. If you disagree with the policy, please discontinue use of the platform.

1 Introduction & purpose

Ez7 (referred to hereinafter as "we", "the platform", or "ez7") is a trusted online gaming and betting service provider. This privacy policy has been specifically prepared for users in Bangladesh and applies to all ez7 services.

We believe your personal data belongs solely to you. Through this ez7 privacy policy, we aim to be completely transparent about what types of data we collect, how it is used, and what steps we take to keep your information secure.

This policy is built in line with international data protection standards and GDPR principles. Our goal is to create a safe, transparent, and trustworthy environment where you can enjoy gaming with complete peace of mind.

2 What data we collect

Under the ez7 privacy policy, only information essential to providing our services is collected. The table below details the types of data collected and the purpose of each:

Data types Example Purpose of Collection
Identity information Full name, date of birth, national ID number Account creation and KYC verification
Contact Information Mobile number, email address Account verification and notifications
Financial information Payment methods, transaction history Deposit & Withdrawal Process
Device Information IP address, browser, operating system Security & fraud prevention
Gaming Information Betting history, game results Service improvement & responsible gaming
Usage data Login time, page visits, session data Improving user experience
Minimal data collection policy

We follow a "data minimization" principle — only the information necessary to provide our services is collected. We never ask for data we do not need.

3 How your data is used

Ez7 uses collected data strictly for specified purposes. Any use of data is governed within the boundaries of our privacy policy. The key uses are listed below:

  • Account creation, verification, and management
  • Deposit, withdrawal & payment processing
  • Completing KYC (Know Your Customer) verification
  • Prevention of money laundering and fraud
  • Gaming services and technical support provision
  • Responsible Gaming monitoring & support
  • Sending promotional offers & bonuses (with your consent)
  • Meeting legal obligations and fulfilling regulatory requirements

Importantly, your data is never shared with advertisers or data brokers. Under the ez7 privacy policy, the commercial sale of user data is strictly prohibited.

4 Who your data is shared with

Ez7 is highly cautious about sharing your information with third parties. Data may only be shared in the following limited circumstances:

  • Payment processors – for transaction processing only (Mobile Banking, Nagad, Rocket)
  • Identity verification services – for completing KYC
  • Cybersecurity firm — for fraud detection and prevention
  • Law enforcement agencies – in response to a court order or legal obligation
  • Regulatory authority – for licence compliance
Third-party agreements

All third parties with whom data is shared are bound by strict Data Protection Agreements (DPAs) and are required to uphold the same high standards as our Privacy Policy.

Additionally, in the event of any business change at ez7 (such as a merger or acquisition), users will be notified in advance and the protection of their data will be ensured.

6 Data security measures

Ez7 uses industry-leading technology and practices to protect your data. Our security framework operates across multiple layers:

  • SSL/TLS 256-bit encryption on all data transmissions
  • Data stored in databases with AES-256 encryption
  • Two-Factor Authentication
  • 24/7 real-time security monitoring
  • Regular security audits & penetration testing
  • Access control – only authorized personnel can view data
  • Data backup & disaster recovery plan
Steps taken in the event of a data breach

In the event of a data security breach, affected users will be notified within 72 hours and all necessary protective measures will be taken.

7 How long your data is retained

Under the ez7 privacy policy, data is retained only for as long as necessary. Information is kept throughout the period your account is active and for a defined period after account closure:

  • Active account data: retained for the duration the account remains active
  • Financial transaction records: 5 years (legal obligation)
  • KYC documents: 3 years after account closure
  • Gaming History: 2 years after account closure
  • Support chat logs: 1 year
  • Cookie data: 30 days to 2 years (depending on cookie type)

Once the retention period expires, data is automatically and securely deleted. Data that cannot be deleted is fully anonymised.

8 Your data rights

Under the ez7 privacy policy, you hold several important rights over your own data. All rights can be exercised free of charge:

Right to access your data

You may request to know what information we hold about you.

Right to rectification

You may request a correction to any inaccurate or outdated information at any time.

Right to erasure

You may request deletion of your data where there is no legal obligation to retain it.

Right to restrict processing

You may request that we restrict the use of your data for specific purposes.

Right to data portability

Download your data in a machine-readable format.

Right to object

You may object to your data being used for marketing or profiling purposes.

To exercise any of these rights, contact the ez7 support team. We are required to respond to all requests within 30 days.

9 Child Protection Policy

Ez7 is an 18+ platform. We do not intentionally collect any information from users under the age of 18. Registration by minors is strictly prohibited.

  • Date of birth is verified at the time of registration
  • Suspicious accounts are reviewed through KYC verification
  • Any minor's data collected unintentionally will be deleted immediately
  • Parents can report any suspicious accounts
A note for parents

If you suspect your child has created an account on ez7, please contact our support team immediately. We will act swiftly.

10 Changes to the Privacy Policy

Ez7 reserves the right to update this privacy policy when necessary. Updates may occur in response to changes in our services, technology, or legal requirements.

  • A notification will be sent to your registered email before any significant changes are made
  • The date of the latest update will always be visible at the top of this page
  • Continued use of the platform after changes indicates acceptance of the updated policy
  • You may request account closure if you do not agree to the updated policy

11 Contact & Complaints

For any privacy-related questions, requests, or complaints, please contact our Data Protection team. We resolve all requests within 30 days.

Email support

[email protected]
For general inquiries

Live Chat

24 hours / 7 days
For urgent issues

Frequently Asked Questions

Privacy Policy FAQs

No, never. ez7's Privacy Policy explicitly states that your data will never be sold to any third party. Your information is used solely for service delivery and security purposes.

Yes, you may request the deletion of your data at any time. However, certain information — such as financial transaction records — must be retained for a specified period due to legal obligations. Once that period has passed, all such data is permanently deleted.

All your payment information is transmitted via SSL 256-bit encryption and stored with AES-256 encryption. Full card numbers and PINs are never stored. Payment processing is handled through internationally certified secure partners.

All cookies except essential ones (login and security) are optional. You can use ez7 with analytics and marketing cookies turned off, though some features may be limited.

Every promotional email includes an "Unsubscribe" link at the bottom. Click it to stop marketing emails at any time. You can also manage your notification preferences in your account settings. Please note that essential account-related emails cannot be turned off.
Safe Gaming

Your data is secure — enjoy with peace of mind

Done reading the ez7 privacy policy? Register now with confidence in our transparent practices and advanced security, and enjoy gaming responsibly.

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